West End Medical Centre was founded by Hillary and Stewart Wilson. Hillary had been in medical practice for 18 years when she opened the clinic on Maunu Road. A few years later, the practice relocated to its current location at 84 Maunu Road, continuing its commitment to providing quality, family-friendly healthcare to the Whangārei community.
In 2013, the practice underwent a change of ownership when Dr Moira Chamberlain and Iain Watkins purchased the clinic. Moira, who had worked at West End Medical prior to the purchase, wanted to ensure that the warm, family-focused atmosphere would be preserved and not lost to a corporate organisation.