MANAGE MY HEALTH/PATIENT PORTAL
ManageMyHealthTM is an online patient portal which allows you to manage your appointments, recalls and prescriptions and to see your test results and consultation notes for you and your family anytime and anywhere.
Telephone Triage
When you ring before 8.45am for a same day appointment the receptionist will take down your details and the number you can be contacted on within the next hour. You will be asked the reason for your request which is passed on to the Doctor so they can do some background work before calling you.
Your request will then be passed on to a Doctor (where possible your own Doctor) or sometimes a Nurse and they will call you back to discuss your request. This is a short call to see if you need an appointment that day or to organise a phone consultation later that day. In some cases, you won’t need to leave home as the Doctor may be able to deal with your request over the phone, answer your questions and come up with a management plan.
Patients who have used telephone triage report that it is great as they don’t have to leave home or work to get their needs met. Some have said that it was ideal for them because they were too sick to travel to the practice and were still able to arrange the treatment they required from their Doctor.
Be assured that if you need to see a doctor you will see one at the next available appointment.
CONTACT & OPENING HOURS
8.00am – 5.00pm Monday to Friday
Phone: 09 438 9050
Fax: 09 438 9542
After hour service is available at White Cross, 09 470 1083, 32 Reyburn Street, Whangarei 0110
Flu Vaccines have arrived
Please contact the Medical Centre to book an appointment at one of our Wednesday flu vaccine clinics.
Welcome to West End Medical Centre
Welcome to West End Medical Centre. Based in Whangarei, we are a fully female GP and nurse-lead practice, and provide our local community with quality medical services. To see one of our doctors or nurses, you need to be a registered patient and book in for an appointment. If you wish to enroll with us, please check here if we are currently taking new enrolments
OUR SERVICES INCLUDE:
- Advice
- General medical consultations
- Paediatric care
- ECG
- Immunisations like Influenza or travel vaccinations (except yellow fever)
- Men’s and Woman’s Health Checks
- Minor Surgical Procedures
- Smoking Cessation Support
For more information, visit our services page. Please do not hesitate to get in touch with us for any further questions you may have.
Our Team
| DOCTORS | AVAILABLE |
|---|---|
| Moira Chamberlain | Wed/Thurs/Fri |
| Kirsten Cameron | Mon/Thurs |
| Angela Wong | Tues/Fri |
| Ian Birch | Alternative Tues and Thurs |
| Matthew Barns | Mon/Tues/Wed |
| PRIMARY CARE HEALTH ASSISTANT | AVAILABLE |
|---|---|
| Marcia Vincent | Mon/Tues/Fri |
| Sara Phillips | Mon/Wed/Thurs/Fri |
| NURSES | AVAILABLE |
|---|---|
| Helen Gover | Tues/ Wed/Thurs/Fri |
| Andrea Remnant | Mon/Tues/Wed/Thus |
Administrator/Receptionist – Julie Williams
Practice Manager – Iain Watkins
